Established in 1982, Shui On Properties Management Limited ("SOPM") is a wholly owned subsidiary of the Shui On Group. In addition to serving the Group's properties in Hong Kong, SOPM also provides property management service to residential developments and non-residential facilities (including shopping centers, commercial premises, factory buildings and carparks).
SOPM is listed on the HKHA's Approved List of Property Services Agent. With a security company licence under the Security and Guarding Services Ordinance, SOPM can provide direct security services.
SOPM has been implementing Total Quality Management (TQM) since 1993. Adhering to the five principles of TQM - customer focused, total involvement, effective measurement, sound systematic support, and continuous improvement - we strive to maintain a corporate culture of quality and excellence. SOPM has also been awarded ISO9001 Quality Management System, ISO14001 Environmental Management System and OHSAS18001 Occupational Health and Safety Management System Certification. The company is also an active member of the Hong Kong Association of Property Management Companies.
We are committed to providing customers with reliable, professional, efficient and effective services. To achieve this, we have always made staff training our priority. Apart from encouraging staff members to partake in external professional courses in property management, a wide variety of internal training courses such as computer skills, customer service, language and communication skills are offered throughout the year. Internal training on practical property management skills such as emergency handling, and crisis management is also organised frequently for all levels of staff.
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